Corporate Spooks? Never Heard of 'Em

You're not alone. In fact, it's doubtful if manycounterspy.
have. If, upon hearing the term, "CorporateThere are as many counterespionage measures
Spook", you picture a spy tiptoeing through aavailable to him as he can create. Once he
darkened office, armed with a tiny pen thatidentifies the mole, and sizes him up, his approach
shoots a deadly projectile into a counterspyis limited only by his imagination and, he adds, his
extracting trade secrets from a computer, readsense of humor.
on, because your image is not too different thanSometimes, the direct approach to the mole is
that of William Klausman's.best. For instance, one assignment led him to a
For nearly thirty years, Klausman has led doublemole that had stolen a European client's
lives as a businessman and an undercover spy incopyrighted material, and published it on his own
the shadowy world of international corporatewebsite. Using a suitable pretext, Klausman met
espionage. He began his investigative career in theand convinced the mole that such behavior was
late sixties with the Multnomah County Sheriff'snot only unhealthy, but very consistent with that
Office in Portland, Oregon. He took a leave ofof the mole's counterparts who were found
absence to look over the Washington, D.C.floating in the East River.
intelligence community but, disillusioned, heOther times, his direct involvement in the process
returned to Portland to continue his career inworks better. This is when the fun begins. A client
finance, business ownership and, finally, as aguaranteed a bank loan for a new business
corporate spy.partner. Both signed a blank signature card and,
Most of his assignments are defensive. "Whenbased on the bank manager's promise to
business clients are threatened by outside attack,"complete the card later, especially the insertion of
he explains, "I am hired to determine who, what,the critical instructions, "two signatures required,"
where, when and why and neutralize the attack.Klausman's client felt he had control over the bank
Subject matter includes theft of trade secrets,account, as was his agreement with the bank and
copyright infringement, embezzling, drug dealing,with the partner. For whatever reason, though,
product diverting, and other activities. The list isthe new card was never completed. The next
long."day, when the crooked partner emptied the
On call around the clock, he could be entertainingaccount with a one-signature check and left town,
in a target's night club one evening and on a planethe bank came knocking on the door of
to Washington, Frankfurt or Pusan the next. "WithKlausman's client.
appropriate identification, a bit of nerve and aKlausman's assignment was to make certain that
whole lot of luck," he says, "I've portrayed ahis client's signature was on that card because,
computer programmer, accountant, chief financialwith it, the bank erred in allowing the funds to be
officer, cartoonist, artist, writer, lecturer, masterwithdrawn without the two signatures. How?
of ceremonies, advertising executive, cook'sCreate another card? With fake ID saying he was
helper, warehouseman, entertainer, auditor,the bank's internal auditor, Klausman infiltrated the
television newscaster, technician, race car driver,bank's computer system and located the only
retailer, medical doctor, psychiatrist, attorney, barcard on file--the old one. Stealthily, he entered the
tender and countless other job categories." He isbank's files, pulled the card, and forged a
the true chameleon.much-rehearsed signature of his client, inserting
You won't find Klausman in the Yellow Pages, butthe words "two sigs required."
he can be reached through the corporateIn making his exit, though, he ran headlong into
grapevine. He also receives some assignmentsthe bank manager and a FBI agent, both who
through advertisements in bar directories, throughraised serious questions about his authenticity. He
an attorney and nationally renowned investigatormust have dazzled them with his fancy footwork,
who all maintain his secret identity.because he walked away without being
Corporate Espionage is a term that describes thehandcuffed. As for his client, the next he heard
arena within which he sneaks, mostly undetected,from them was a sincere apology and a
within and around the secret boardrooms andforgiveness of the note.
information systems of the world's major"First I learn where my target hangs," says
corporations, sometimes bumping against molesKlausman. "And when I'm satisfied that I know his
from different venues. And his work is, mosthot and cold buttons, I lay out my plan of a
certainly, dangerous. Oh yes, the cloak-and-daggerlayered counterattack."
syndrome is commonplace in the after-hoursOne target, a British citizen, had pulled a scam on
work environment, as is a clear and presenta major Korean manufacturer. Klausman learned
danger of being caught, especially for Klausman, awhere the Brit worked, infiltrated his company,
counterespionage operative.and learned all he needed. His research showed
Specializing in one on one--spy versusthat the target keeps in shape by bicycling and,
counterspy--and on call round the clock, hefurther, that he rides with a British cycle club, a
entertains in a target's nightclub during thehundred-plus member organization sponsored by
evening, and hours later he catches the red-eyeseveral local bike stores. Klausman's top layer
to Washington, Frankfurt or several Asian cities.being relatively easy, he makes friends with the
He infiltrates a clothing manufacturer's businessowner of a sponsoring bike store who, over a
one day as an auditor to gain access to theirperiod of weeks, introduces him to a friend of a
books, and the next day as a janitor to findfriend of a friend of his target. By the time
discarded documented proof in the trash. OneKlausman meets him for a day's ride, he is the
moment he is a psychiatrist infiltrating atarget's buddy. After a few beers and a game of
psychiatric hospital's records to find proof ofone-upmanship, the target spills his guts while
patient abuse and the next day, a narc operatingKlausman walks away with the proof that his
a sting operation to trap a druggist as heclient needs, including facts about the mole's
knowingly fills false prescriptions. Fromunique business.
transportation director to cook's helper toOn still another caper involving big bucks,
television newscaster, he does them all and, asKlausman follows a target to a bar where he
far as he knows, has only been caught once.overhears him tell the owner that he has this idea
Say, for instance, a huge American manufacturerfor a great restaurant, but is short on cash. A
of athletic apparel learns that their men's crossday later, Klausman goes into the same bar and
trainers are being sold in non-licensed retailers at aasks the owner if he might be willing to take on a
price less than their licensed retailers' costs.silent partner. As suspected, the owner refers
Klausman infiltrates the small retailer as aKlausman to the target. Within a few weeks,
Workers Comp auditor and, using their ownKlausman and his target become inseparable, as
system, discovers their source of the illegal shoes.they view several restaurant sites and negotiate
With this data, he works his way to theseveral leases. During this time, the target spills
transporter and finally to the Asian manufacturerthe beans into Klausman's hidden recorder, proof
who, as a licenses, manufacturers the shoes fortheir strong bind.
Klausman's client during the day. But, then he"To this day," Klausman says, "he has no idea that
learns that on the other side of the clock, theI put an end to his multi-million dollar scheme
so-called licensed manufacturer turns out theagainst my client."
identical product line for someone else.According to Klausman, sometimes cases are
Successfully, he infiltrates the "internationalresolved within a few weeks. Most often, though,
network" and puts a stop to it, saving the apparelthey are not. His longest lasting one is still ongoing
manufacturer tons of money and tons of grief.and has been for nearly twenty years. Actually a
In most cases, the intruder is an infiltrationseries of cases, his client is an international
specialist, and enters the workplace in any one ofconglomerate whose information systems are
any imaginable descriptions, for one reason, andunder constant attack from outside sources
will allow nothing to stand in his way--well almostsearching for trade secrets, copyrights and other
nothing. The fact that Klausman stops thespecifics. He sets up and continues to operate
attacker in his tracks, using whateverseveral internet sting operations using actual
counterespionage measures necessary, is whatbusinesses as fronts. He maintains nearly a
renders him so valuable to his clients. And sincehundred different identities to monitor his targets'
Klausman's identification is unknown to his clients,activities.
his clients may, at any time, disavow any"Once this assignments ends," Klausman says, "it
knowledge that they have employed such awill make a doozy of a tale.