| Introduction | | | | This improves the streamlining of hospital process |
| Moving and relocating patients in and out of the | | | | eliminating time consuming and ineffective |
| emergency department (ED) is a laborious task | | | | administrative tasks. The mobile input and |
| and a struggle for most hospitals nationwide. The | | | | extensions have proved successful. Physicians can |
| delays that result from these relocations can be | | | | capture data in a single screen note and use |
| very frustrating especially during the discharge of | | | | touch to synchronize data. Ready access to |
| a patient. Many hospitals have tackled the | | | | important patient data is quickly acquired allowing |
| challenge through implementing and integrating the | | | | for more patient interaction and attention (Austin, |
| McKesson’s patient tracking system into their | | | | 2003). |
| Health Systems. The new technology has been | | | | The major output information on the board |
| able to redesign the health systems’ | | | | tracking system will detail the resources and the |
| workflow and accelerated patient throughput, | | | | personnel to cater for the different patients being |
| thereby resulting to drastic reduction in | | | | relocated to operation schedules or being |
| patient’s stay, enhanced care and eliminating | | | | discharged to effectively assess bed occupancy |
| diversion hours. | | | | and special patient needs. Vital patient information |
| McKesson Tracking Board System | | | | is processed and printed to store records. |
| Many hospitals face numerous challenges with | | | | Physicians can access this vital information to |
| health systems that are not robust and do not | | | | diagnose the various patients efficiently. Output |
| integrate admissions, discharge or transfer of | | | | devices that can be integrated into the McKesson |
| patients in their systems. This can lead to failed | | | | tracker can include online copiers, scanners and |
| communications and challenges of tracking | | | | stand-alone devices in a hospital’s admissions |
| patients from their rooms to procedures. It | | | | processes. Managed print services can be |
| results to wasted time for the physicians making | | | | integrated into the McKesson system in the online |
| the rounds. Delays in bed coordinators, | | | | network so that information can be centrally |
| environmental service staff, and patient | | | | managed and monitored. Access to charts |
| transporters cause unnecessary inconveniences to | | | | processed by the tracker can be visible on |
| hospital facilities. However, the implementation of | | | | handheld palms, thus real time output to patient |
| the McKesson’s STAR Patient Location | | | | information. This can allow relocation of staff and |
| Tracker in a hospital’s Health System, through | | | | budgets to more critical areas in communication |
| admissions, discharge and transfer (A/D/T) | | | | through the integrated health care systems. The |
| system, accelerates bed availability, track | | | | hospital system can update admissions processes |
| transporters and patients, tracks bed utilization, | | | | and backup critical information. |
| provides productivity and utilization statistics | | | | The McKesson hardware system is configured for |
| through prediction and design by the tracking | | | | easy installation with a network which is |
| system (Potter, 2005). | | | | HER-certified that makes it’s processing fast |
| The tracking system is interoperable and | | | | and efficient to data input, processing and output. |
| integrates into a hospital’s health system. Its | | | | The processing sequence of the tracker combines |
| functions are redesigned to shorten processes | | | | with a HP processing system to generate |
| and length of stay by patients in the emergency | | | | information relevant patients’ data input and |
| department with reduction of diversion hours. The | | | | track their sequence predicting operations |
| system has a color coded dashboard where | | | | schedule by physicians. The hardware which can |
| personnel admitting patients can accelerate the | | | | be used with the board tracking system can |
| admittance process by checking the room status | | | | include the Lytec MD management system which |
| of the facility. The staff, nurses or physicians and | | | | integrates the feature of Bright Note Technology |
| even visitors can acquire information on a | | | | which aids in the automation of physicians chart |
| patient’s location at any time. Different | | | | processes. The installation package comes with |
| operations can be scheduled by physicians on | | | | training solutions, implementation and support |
| patients without diversion of time. When a patient | | | | systems and services for personnel and |
| is discharged, the information is sent automatically | | | | physicians in the hospital facility. Training and |
| to the tracking bed system which further | | | | support documentation is provided to the staff in |
| generates housekeeping and patient transporter | | | | order to acquire the knowledge of operating the |
| requests. The system allows efficient | | | | system. |
| management in an enormous environment. The | | | | Conclusion |
| board can be used to reassign duties to staff to | | | | The McKesson tracking board system has |
| more hectic zones in the facility. | | | | provided hospital facilities by driving organizational |
| The tracking board system is used by many | | | | alignment by keeping up to date in communication, |
| physicians and personnel acting both as an input | | | | ensure process compliance through increasing |
| and output device combined with the Practice | | | | accountability and transparency measures, and |
| Schedule Manager which is a flexible and powerful | | | | promote proactive behavior among the staff by |
| tool in a scheduling system which provides for | | | | anticipating various requests and needs of |
| room or equipment resources and personnel | | | | patients. |
| simultaneously. Physicians can use various options | | | | Reference: |
| to input data including templates, transcription, | | | | Austin, C. J. (2003). Information Systems for |
| speech recognition and keyboard entry. The need | | | | Health Care Management. (6th Ed). Health |
| by physicians to retrieve same patient | | | | Administration Press, Chicago. |
| information, led to implementation of the | | | | Potter, M. (2005). The Tracking Board: Innovations |
| McKesson tracker that extended clinical | | | | in Advanced Practice. |
| information systems to handheld Palm devices. | | | | |