| All hospitals are definitely not created equal. | | | | expect a lovely environment!). |
| Specialty and "boutique-type" hospitals are popping | | | | 2. Find out what the hospital is well-known for. |
| up in every good sized town and the ones that | | | | This can be difficult as hospitals tend to advertise, |
| used to be of the "general" variety, have also | | | | just like any other business and they sometimes |
| restructured, added or deleted services and found | | | | have quite inflated ideas of what they are (or |
| their niche in the new world of hospital services. | | | | should be). An example of this is the hospital that |
| To make it even more confusing, many | | | | advertises itself as "for children" and directs a lot |
| free-standing surgery centers, 24 hour | | | | of their advertising budget towards convincing the |
| emergency centers and other ancillary service | | | | public that it is. True Children's Hospitals are just |
| centers are proliferating at a phenomenal rate. As | | | | that: for children ONLY. They don't treat adults. |
| a retired health care business development | | | | They are the only hospitals who can accurately |
| specialist, I can only imagine how hospital systems | | | | claim that children are their specialty. |
| are scrambling to keep up and position | | | | 3. How hospitals staff their nursing units says a lot |
| themselves as the leaders with the newest and | | | | about the level of care you will receive should you |
| best equipment and services. | | | | wind up in one of them. However, this is not |
| But, as a consumer, how do you know that the | | | | information that most hospitals will share with you. |
| hospital you choose is really the right one for | | | | What you want to know is the nurse to patient |
| you? | | | | ratio. A hospital that tends to staff down will have |
| There is an enormous amount of very clinical (and | | | | too many patients being cared for by exhausted |
| sometimes confusing) information about any | | | | and overworked individuals. Before you choose a |
| hospital that is licensed to operate in the United | | | | hospital, take advantage of a visit to a friend or |
| States. You can find it all over the internet or just | | | | acquaintance who might be a patient there and |
| by calling the hospital association for your state | | | | use your powers of observation. Or, just hang |
| and requesting information such as mortality and | | | | out by the nurse's station for awhile. If it looks |
| morbidity statistics (cheery reading) or how the | | | | and sounds like chaos and there are a lot of call |
| hospital scored on its most recent Joint | | | | buttons going off and no one answering, this is a |
| Commission survey. The Joint Commission is an | | | | red flag. |
| independent group of experts in all areas of | | | | 4. All hospitals do not charge the same for same |
| hospital operation, from safety, to bedside care, | | | | or similar services. Surprise! So, how can you |
| to the food served in hospitals. Most hospitals | | | | comparison shop between hospitals? One way |
| voluntarily submit to these often grueling (and | | | | would be to contact the hospital association for |
| surprisingly subjective, not to mention | | | | your state and request that information. But, you |
| inconsistent) surveys because their ability to | | | | can also call a few hospitals ahead of time to get |
| accept most of the larger insurance carriers | | | | an estimate on the cost of your surgery or |
| requires a certain minimum score to participate. | | | | procedure. You will need to give them all the |
| But, most health care consumers want to take a | | | | information you can including what kind of |
| "snapshot" of a hospital, make a quick | | | | insurance you have, the exact condition you have |
| decision....and hope for the best. The following | | | | and what the surgery or procedure will be that |
| hospital tips have been compiled by the people | | | | you are contemplating. You might find that you |
| who know the hospitals best: hospital | | | | could save several thousand dollars by choosing |
| professionals, themselves. They are often | | | | one hospital over another (assuming your |
| indicators of how the hospital operates, overall, | | | | physician/surgeon is licensed, and willing, to |
| and can be a quick and easy way to determine | | | | perform your surgery there). |
| what kind of care you are likely to get. | | | | 5. Have lunch or a snack in the hospital's cafeteria. |
| 1. The hospital's appearance is an important and | | | | The same food is served to the patients, so pay |
| surprisingly often overlooked indicator of how the | | | | attention. Is it fresh and acceptable? If not, you |
| hospital functions. Look at the flooring. Are the | | | | might want to cross this hospital off your list. |
| carpets worn and dirty? Are the elevators | | | | (You would be surprised by the number of times |
| polished and bright or do they look old, dingy and | | | | people have been made sick by eating the food in |
| downright grimy? What do the public restrooms | | | | some hospitals). You should also know that most |
| look (and smell) like? Are the hospital personnel | | | | hospitals, nowadays, farm out their food services |
| well-dressed in proper uniforms? Is the signage | | | | to outside companies such as the ones who |
| appropriate and easy to read? Can you find your | | | | provide food services to large venues, like |
| way around without assistance? Are the common | | | | ballparks and convention centers. |
| areas bright and clean, with healthy plants and | | | | This checklist can provide you with a very |
| comfortable chairs? You can be pretty certain | | | | revealing snapshot of the hospital you are |
| that if the hospital looks bad, the care probably | | | | considering without wading through mountains of |
| will be, too. (The exception to this rule can be the | | | | data. And when it comes down to it, the place |
| downtown trauma hospitals in big cities. These | | | | you choose should be one that you feel safe and |
| often grungy places can be the best places to go | | | | relatively comfortable in. If you do just a little bit |
| if you have suffered some horrendous trauma, | | | | of homework in advance of your choosing a |
| such as a gunshot, dismemberment, etc. In that | | | | hospital, you might find that it pays off in the end |
| case, you will hardly be noticing your surroundings. | | | | with a better hospital stay. |
| But, don't go there to have your baby and | | | | |